The order of goods is considered received upon receipt of payment.
Ours are divided into three categories according to preparation time:
1) Items will be ready for shipment / pickup within 1-3 working days after payment.
2) Items will be ready for shipment / pickup within 5 business days of payment
3) Items will be ready for dispatch / collection within 20-30 working days after payment.
For more precise or faster deadlines for a specific item, please contact firstname.lastname@example.org
The goods can be picked up at Decoflux stores in Lithuania, Vilnius or by courier delivery service – Venipak in Lithuania, Latvia and Estonia, DHL delivery service in the rest of the world.
Choosing delivery. In Lithuania and Latvia, goods are delivered within 1 or 2 working days of order confirmation. In Estonia – within two working days. Goods are delivered to other countries of the world within 5-9 days. (Delivery times may vary due to unforeseen, Force Majeure events).
In case of individual orders, the production term is added to the delivery term – 2-3 days.
If you choose Venipak Courier Service, a courier will contact the recipient before delivery.
Couriers deliver only on weekdays between 8.00 am and 6.00 pm.
If you notice that the packaging of an item delivered by a courier is damaged, contact the courier to fill in a damage document.
Free delivery is only available if you choose to collect your goods from Decoflux brand stores:
Mėsinių st. 9, 01133 Vilnius, (opening hours: I – V 10am – 7pm, VI 10am – 4pm)
SLC “Panorama“, Saltoniškių st. 9, 08105 Vilnius (I-VII 10am-9pm)
Laisvės av. 73, Kaunas, LT-44304 (I-V 10am-7 pm. VI 10am-17 pm. VII closed)
If you choose to collect the goods in the stores, you will be contacted personally by a store employee to inform you of the preparation time (1-3 days).
It is necessary to have an identity document and order number.